Tool Leaks is a member-only tool buying platform built for mechanics, technicians, shop owners, fleet crews, builders, and serious tool buyers. Members join first, then shop eligible products at member pricing and get flat-rate shipping on standard tool orders.

Membership is free for your first 30 days. On day 31 billing begins at $19.99 per month, billed monthly, with a 12-month commitment. You can start your membership here.

Yes, but your first 30 days are free. You are not charged when you join. Billing begins on day 31 at $19.99 per month for an initial 12-month commitment.

Not during the initial 12-month commitment. However, if you do not place any tool order during your first 60 days, you may request early cancellation. After the initial 12-month commitment is complete, you can manage or cancel your membership from your account.

If you join Tool Leaks and do not place any tool order during your first 60 days, you may request early cancellation instead of completing the full 12-month commitment. This is not automatic; you must request it through Tool Leaks support.

Active members can receive:

• 30% off eligible tools from the manufacturer-established list price at checkout
• Your member discount applied automatically at checkout - no codes to enter
• $12.99 flat-rate shipping on standard tool orders

Non-members still get 10% off every order - the membership is what takes it to a full 30% off.

For an eligible tool with a $100 manufacturer-established list price, the member checkout price would be $70.

The full 30% comes off at checkout - there is no store credit, no points, and nothing to redeem later.

You may occasionally find an individual product on Amazon or another marketplace advertised for less than the Tool Leaks checkout price. Marketplace pricing changes constantly and can vary by seller, promotion, product condition, inventory source, and warranty coverage.

Tool Leaks follows manufacturer-established pricing and applicable manufacturer pricing policies. On eligible products, members receive 30% off the manufacturer-established list price at checkout.

We recommend comparing the total member value, product condition, seller source, warranty coverage, and shipping — not just one advertised price.

No. We will not claim to beat every marketplace seller, clearance sale, or temporary promotion on every SKU every day.

Tool Leaks is designed to provide consistent value across regular tool purchases, not win every single one-item price comparison.

No. Tool Leaks uses the manufacturer-established list price. We do not raise or invent a higher list price just to make the member discount appear larger.

Standard tool orders ship for a flat $12.99 for active Tool Leaks members.

Oversized, freight, or special-item exceptions may apply and should be shown before checkout.

Delivery can take up to 45 days, depending on the buying cycle, product availability, supplier timing, and fulfillment.

Tool Leaks is built for planned tool buying rather than next-day retail delivery.

Tool Leaks groups member orders into scheduled buying cycles and places consolidated supplier orders. Product then arrives to Tool Leaks and is fulfilled to members. The bulk-buying model helps create the member savings, but it can take longer than traditional retail shipping. You can read more about the model on How It Works.

Tool Leaks buying cycles are scheduled for the 1st and 15th of each month. Orders are generally added to the next available buying cycle.

Probably not for that purchase. If you need a tool immediately, normal retail or a local seller may be the better option. Tool Leaks is designed for customers who can plan ahead and want to maximize value on regular tool purchases.

No. Your membership does not include automatic tool shipments. You choose what you want to buy and place your own tool orders.

Yes. Tool orders are paid in full at checkout and then added to the applicable Tool Leaks buying cycle.

Yes. Members can place orders anytime. The order is then added to the next applicable buying cycle.

Yes. Tool Leaks sells new, authentic products unless a product page clearly states otherwise. Products are sourced through legitimate or approved distribution channels.

Warranty coverage depends on the manufacturer and the specific product. Eligible manufacturer warranty terms apply where available. Tool Leaks support can help with warranty questions and route eligible claims when needed.

Start with Tool Leaks support. Depending on the brand and product, the warranty may be handled through Tool Leaks or routed to the manufacturer.

Because Tool Leaks uses a bulk-buying model, returns may not work exactly like normal retail. Change-of-mind returns may be limited. Defective, damaged, incorrect, or missing items should be reported to Tool Leaks support for review.

Contact Tool Leaks support as soon as possible. Include your order number, a description of the issue, and photos when applicable so the team can review it quickly.

Yes. Tracking information should be provided once your order ships.

Different products or suppliers may have different arrival times. If part of your order is missing or appears delayed, contact Tool Leaks support with your order number so the shipment can be reviewed.

No, not to save. Everyone gets 10% off automatically at checkout with no membership and no account. The bigger benefit - 30% off eligible tools plus $12.99 flat-rate shipping - requires an active membership in good standing.

Yes. Log in using the same email address connected to your active Tool Leaks membership so eligible member pricing and benefits can apply correctly.

First, make sure you are logged in using the same email address you used to activate your membership. If member pricing still does not appear, contact Tool Leaks support.

No. The 30% member discount applies to eligible products, and the 10% public discount applies to eligible one-time purchases. Certain products, brands, promotions, freight items, or other exclusions may not qualify.

Because orders are placed into scheduled bulk-buying cycles, changes or cancellations may be limited after checkout. Contact Tool Leaks support as soon as possible if you need to request a change.

Yes. You can purchase products from multiple brands in the Tool Leaks catalog. Availability can vary by product, supplier, and buying cycle.

Tool Leaks carries a growing selection of professional tool brands. Because brands and available SKUs can change, the current Tool Leaks catalog is the best place to see what is available today.

Yes. Send Tool Leaks the brand, SKU, product name, or tool type you are looking for. If it can be sourced and fits the Tool Leaks buying model, it may be added to the catalog or a future buying cycle.

Tool Leaks currently focuses on shipping within the United States unless otherwise stated at checkout. International availability may vary; check checkout options or contact support for current availability.

After the initial 12-month commitment is complete, you can manage or cancel your membership from your account. If you remain enrolled, billing continues monthly.

Membership is tied to one customer account. If your shop or crew needs access for multiple buyers, contact Tool Leaks support for help with the best setup.

Your membership may become inactive. If that happens, member pricing and checkout perks may stop applying until the membership is active again. You can update your billing details in your account.

Probably not. Tool Leaks is designed for people who buy tools regularly. The more eligible tool purchases you make throughout the year, the more the 30% member pricing adds up.

The membership is what powers the Tool Leaks buying model. Instead of building the business around traditional retail markups, Tool Leaks uses recurring membership revenue, consolidated buying, and member pricing to provide ongoing value to active members.

No. Tool Leaks is a member buying platform. The tradeoff is straightforward: join first, plan purchases ahead, use scheduled buying cycles, and potentially wait longer than traditional retail in exchange for member pricing and ongoing value.

Use the contact page on the Tool Leaks website, or email support@toolleaks.com. For order or warranty issues, include your order number, membership email, photos if relevant, and a clear description of what you need help with.