Tool Leaks is a member buying program for mechanics, shop owners, fleet crews, and serious tool buyers. You activate your membership first, then active members can unlock 20% off eligible tools, 10% back in store credit, and $12.99 flat-rate shipping on tool orders.

Yes. You must activate your Tool Leaks Membership first. Once your membership is active and you are logged in, member pricing, rewards, and checkout perks unlock when eligible.

Join Tool Leaks first. Once your membership is active and you are logged in, eligible member pricing and rewards will unlock automatically during shopping and checkout.

Active members can unlock 20% off eligible tools plus 10% back in Tool Leaks store credit. That gives members up to 30% total value before factoring in $12.99 flat-rate shipping on tool orders.

Yes. You pay for your tools in full at checkout. Your order is then added to the next Tool Leaks bulk buying cycle so we can group member orders together and buy at better pricing.

Tool Leaks offers $12.99 flat-rate shipping on tool orders, no matter how much you buy. This helps keep the buying process simple and predictable.

Member orders are batched and submitted on the 1st and 15th of each month. This is how Tool Leaks combines demand, buys in bulk, and helps lower tool pricing for active members.

Tool Leaks is not normal retail shipping. We batch member orders, buy in bulk, and then ship once product arrives. Delivery can take up to 45 days because the wait is part of how members save.

No. Rushing individual orders would break the bulk buying model. If you need something immediately, retail may be the better option. Tool Leaks is built for planned tool buying and better pricing.

After checkout, your order is locked into the next bulk buying cycle. We submit member orders together, purchase the tools, receive inventory, and ship your order to your door.

Batching orders creates buying power. Instead of placing small individual orders, Tool Leaks combines member demand so we can buy in larger quantities and pass savings back to active members.

Tool Leaks currently ships to addresses within the United States. Make sure your shipping address is correct before your order is placed into a bulk buying cycle.

Tool Leaks Membership is $19.99 per month with a 12-month commitment billed monthly. Membership must be active before member pricing, rewards, and checkout perks unlock.

Tool Leaks Membership has a 12-month minimum commitment billed monthly. After the commitment is complete, you can manage or cancel your membership from your account.

If your membership payment fails, your membership may become inactive. Member pricing, rewards, and checkout perks require an active membership.

Membership is tied to one customer account. Shop-level or crew access may be available later, but for now each member should use their own Tool Leaks account.

You can manage your Tool Leaks Membership from your account page. Use the same email you used when activating your membership.

No. Your Tool Leaks Membership must be active to unlock member pricing, 10% back in store credit, and member checkout perks.

Active Tool Leaks members can receive 20% off eligible tools. You must be logged in with an active membership for eligible member pricing to apply.

Active members earn 10% back in Tool Leaks store credit on eligible purchases. Store credit is good for 12 months and can be used on future Tool Leaks purchases.

Member pricing and store credit are designed to work together for active members when eligible. Some promotions, products, or exclusions may apply.

Eligible member pricing should apply automatically when you are logged in with an active Tool Leaks Membership. If it does not, make sure you are using the same email tied to your membership.

Tool Leaks uses group buying power. Member orders are combined into bulk purchase cycles, which helps lower pricing compared to buying one order at a time through normal retail channels.

Yes. Tool Leaks is built around real brands and real tools. Products are sourced through legitimate supplier channels whenever available.

Tool Leaks is built for professional-grade tool buyers and may include brands across hand tools, power tools, storage, shop equipment, consumables, and diagnostics.

Yes. Members can request brands, SKUs, or tool categories. If we can source it and it fits the Tool Leaks buying model, we may add it to a future buying cycle.

No. Tool Leaks is not about knockoff tools or random low-quality products. The goal is real tools at better pricing through smarter buying.

Tool Leaks is built for mechanics, technicians, shop owners, fleet crews, builders, and serious tool buyers who can plan ahead and want better pricing.

Contact Tool Leaks support with your order number and photos. Verified damage or defects will be reviewed and handled according to the return and replacement policy.

Contact support as soon as possible with your order number and details. We will review the issue and help correct eligible wrong-item or missing-item problems.

Warranty coverage depends on the manufacturer and product. Tool Leaks focuses on real brands and legitimate sourcing, so manufacturer warranty terms may apply where available.

Because Tool Leaks uses a bulk buying model, returns may not work like normal retail. Defective, damaged, incorrect, or missing items should be reported to support for review.